Return & Refund Policy

60 Day Money Back Guarantee

We have a 100% Satisfaction Guarantee.

We appreciate your business and want you to be in love with your item!
If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 60 days of receipt and we will issue a full refund (excluding original delivery charge), or exchange the items for a different size/color, if preferred.

US returns: Kitty Cats Joy, 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.

UK & Europe returns: Kitty Cats Joy, 6 Lucerne Crescent, North Petherton, Bridgwater, Somerset, TA5 2FH, United Kingdom.

If have questions about your return, contact us at: